Our Ring groups improve response times, caller satisfaction, and overall efficiency in handling incoming calls. It also allows businesses to manage call loads effectively without relying on a single individual and contribute to a team-driven approach to customer service.
Get StartedDetermines whether all phones ring at once or in a specific order.
Decides how calls are distributed among the group, based on longest idle time.
In case no one in the group answers, calls are forwarded to a designated person.
Members can often mark themselves as available or unavailable for receiving calls.
If no one is able to answer, the call can be directed to a group voicemail box.
Calls can be routed differently based on the time of day or day of the week.